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Bolivar WSC Scholarship is excited to annouce the establishment of a new scholarship. For more information: Click here
Payment Platform Upgrades:
Bolivar WSCs has made changes to their payment platform. This upgrade is aimed at streamlining your payment experience and offering you greater flexibility. Bolivar Water Supply is committed to continuously enhancing our services to better meet your needs, and we believe these changes will greatly benefit you.
Payment Options:
- IVR: Pay by Phone 24/7 by calling our direct IVR line at 1-888-612-3433 or BWSC office 940-458-3931 and listen for the IVR prompt
- Credit Card / Debit Card: Securely store your information for a hassle-free payment option
- E-Check Option: Securely store your checking information for a hassle fee payment option
- Auto Draft: This option will NOT be set up though the new Nexbillpay portal. If you’re currently set up on Auto Draft, no need to reapply. Draft are process on or about the 5th of each month.
- Text2Pay: Notifies account holders of account status and allows customers to make secure payments without internet access.
Bolivar WSC will continue to accept Debit/Credit, Check, Cash, and Money Order in office.
Fee Structure:
To ensure transparency, please note the following fees associated with the new payment platform:
- Credit/Debit Card Payments:
- Payments from $0.01 to $200.00: $2.95 per transaction
- Payments from $200.01 and above: 2.75% of the transaction amount
- E-Check Payments: Flat rate of $2.00 per transaction
- Auto Draft (Checking) No Charge
We understand that change can sometimes be challenging, but we are here to make this transition as smooth as possible for you. Bolivar Customer Service Representatives will be here to help you navigate the changes.
We are confident that these enhancements will make managing your payments with us more convenient and flexible than ever before. We look forward to continuing to serve you with excellence.
Bolivar Water Supply Corporation
Announcement: Delinquency Allowance
Bolivar Water Supply will be reducing the past due allowance from 60 days to 30 days, effective January 1, 2025. Members will no longer be allowed to remain in arrears beyond this period. To avoid any disruptions in service, please ensure that your account is brought to a zero balance by January 1, 2025.
As a reminder, bills are due on the 15th of each month. If payment is not received by the 15th, a 5% late penalty will be applied, and a disconnection notice will be issued. If payment is not received on or before the disconnection date, services will be terminated, and a $100 disconnection fee will be charged.
If you need to establish a payment plan to help bring your account current, we encourage you to do so as soon as possible.
Notice to Customers: Stage 1 Water Restrictions
In response to current water supply conditions, we are implementing Stage 1 Water Restrictions effective immediately. These measures are essential to ensure the sustainable use of our water resources. Please adhere to the following schedule for outdoor watering:
Outdoor Watering Schedule:
- Permitted Times:
- Between midnight and 10:00 AM
- Between 8:00 PM and midnight
- Designated Days:
- Street Addresses Ending in Even Numbers: Watering permitted on Sundays and Thursdays.
- Street Addresses Ending in Odd Numbers: Watering permitted on Saturdays and Tuesdays.
These restrictions apply to all forms of outdoor watering, including irrigation of landscapes, gardens, and lawns. We kindly request your cooperation in adhering to these guidelines to conserve water and support our community's sustainability efforts.
